Sales Operations Manager

1 week ago

Mississauga, Ontario, Canada Arterra Wines Canada Full time

We are seeking a highly skilled Sales Operations Manager to join our team at Arterra Wines Canada. This role is responsible for leading initiatives with customers to resolve and improve supply related opportunities, ensuring product deployment and inventory levels to support account activities.

Key Responsibilities:
  • Supporting the Ontario Leadership Team and Strategic Account Managers by participating in key sales volume planning processes, customer interaction, and annual account planning as required.
  • Partnering with customers to assess promotional activity inventory and base distribution opportunities, supporting the implementation of action plans to improve out-of-stock performance.
  • Establishing regular business review meetings with Key Customer Directors to review and action on opportunities to improve supply, increase effectiveness, and monitor supply challenges at store level with Field Sales Teams and Store Managers.
  • Ensuring optimal quantities and timely distribution of inventory from customer DCs to store level to support high-impact programming.
  • Implementing collaborative planning, forecasting, and replenishment (CPFR) with customers and CBI Supply Chain teams to improve forecast accuracy using POS data and maintain service targets that increase revenue.
  • Leading and owning the MPTS Forecasting process for the Ontario business, in addition to supporting LE Planning.
  • Owning the S&OP monetization process by channel, ensuring weekly and monthly accuracy of forecasts before the close of the period.
  • Participating on Supplier committees for Supply Chain Planogram processes to influence decisions advantageous to CBI sales volume, cost, and revenue.
Requirements:
  • A University Degree or Comparable, with a focus on Business, Sales, and/or Marketing.
  • Minimum 8 years' experience in Sales, with a minimum of 3 years in Key Account/Customer Management within Beverage Alcohol, Consumer Packaged Goods.
  • Experience within a Warehouse Delivered Go-to-Market system is preferred.
  • Demonstrated analytical skills, with strong proficiency in Microsoft Office.
  • Will to travel daily and overnight to meet with customers.
  • Proven experience and success in Business Forecasting (OTC).
  • Strong negotiation abilities with senior external stakeholders.
  • Strong presentation skills with senior audiences.
  • Proficient supply chain acumen is an asset.
  • Demonstrated financial and business acumen.
What We Offer:
  • A hybrid work model, allowing employees to balance remote and in-office work.
  • Benefits and Pension Plan.
  • Training & Development Programs.
  • Commitment to Corporate Social Responsibility.
Compensation:

Budgeted Range – $83,673 - $108,283. We are committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

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