Customer Service Representative

1 week ago


Windsor, Ontario, Canada Our Daily Bread Ministries CanadaMinisteres Notre Pain Quotidien Full time

Overview

Our Daily Bread Ministries Canada/Ministeres Notre Pain Quotidien is a leading Christian charity fueling Bible engagement.

About the Role

We are seeking a Customer Service Representative - Multilingual Ambassador to join our team in Windsor, Ontario, Canada.

This is a full-time position with an estimated salary of $38,800 per year ($19.50 per hour), paid bi-weekly, plus benefits.

Responsibilities

The successful candidate will be responsible for:

  • Responding to incoming phone calls and emails from customers and donors
  • Processing mail-in orders and donations
  • Providing information on products produced by Our Daily Bread Ministries
  • Interacting with customers via email, Facebook, Twitter, or other social media platforms
  • Promoting Chinese resources to churches and other ministries across Canada
  • Traveling within Canada and the United States to set up display tables and share Our Daily Bread resources

Requirements

To be considered for this role, you must:

  • Be fluent in English and Mandarin, Cantonese, or both
  • Have a secondary school degree or diploma
  • Have experience in customer service or telephone service
  • Have excellent customer service skills and a pleasant manner on the phone
  • Be able to demonstrate aptitude in organization and word processing, spreadsheets, and scheduling software
  • Strive to live a life consistent with Biblical principles and demonstrate continued growth and spiritual development

Benefits

We offer a competitive compensation package, including dental care, extended health care, paid time off, RRSP match, and vision care.

Working Environment

This is a secure environment that requires a background check and police clearance as a part of the employment conditions. An employment contract and confidentiality agreement are also required.

How to Apply

If you are a born-again Christian who is passionate about serving others and promoting the Christian faith, please submit your application, including a cover letter and resume, to us.



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