Customer Service and Administrative Support Specialist

4 weeks ago


Cambridge, Ontario, Canada Kelly Services, Inc. Full time
Job Title: Customer Service and Administrative Support Specialist

Kelly Services, Inc. is seeking a highly motivated and organized individual to fill the role of Customer Service and Administrative Support Specialist. This is a temporary-to-permanent opportunity in Cambridge, ON.

Key Responsibilities:
  • Manage inbound customer calls and emails, providing prompt and professional service.
  • Accurately gather and input daily production data, pricing, and material codes into the ERP system (Sage).
  • Handle shipping documents, checklists, and other related paperwork.
  • Provide general administrative support to a small office team of three.
  • Assist with various tasks as needed to ensure smooth operations.
Requirements:
  • Minimum 3 years of administrative and customer service experience.
  • Proficiency in Microsoft Excel, Word, Outlook.
  • Strong phone and email communication skills.
  • Ability to multitask and maintain accuracy under pressure.
  • Excellent attention to detail and organizational skills.
  • Willingness to pitch in and support the team wherever needed in a small office environment.
What We Offer:
  • Pay rate between $25.00-$30.00/hour (based on experience) + 4% vacation pay.
  • Weekly pay via direct deposit.
  • Opportunity to turn permanent.
  • Full-time hours; Monday-Friday 9:00am-5:00pm.
  • A dynamic and supportive work environment.

Kelly Services, Inc. is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

About Kelly Services, Inc.

Kelly Services, Inc. is a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.



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