Rapid Mobile Case Manager

3 hours ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time
About the Role

We are seeking a skilled and compassionate Rapid Mobile Case Manager to join our team at Good Shepherd Centres. As a key member of our team, you will provide critical support to families in need, working closely with emergency shelters and community services to ensure timely access to shelter beds.

Key Responsibilities
  • Assess and provide support to families in crisis, including assessment, intake, and housing-based case management.
  • Develop and implement safety plans to ensure the well-being of families in overflow hotel spaces.
  • Collaborate with emergency shelters and the City of Hamilton to prioritize access to shelter beds for families most in need.
  • Work from a strengths-based, trauma-informed model of service, and within an anti-racist/anti-oppressive framework.
Requirements
  • Minimum of 2 years' experience working in community outreach or emergency shelter.
  • Post-secondary education in social services or a related field.
  • Demonstrated knowledge of community resources and the emergency shelter system.
  • Excellent written and oral communication, team-building, negotiating, and problem-solving skills.
  • Valid CPR and First Aid Certification.
  • Ability to work well independently and cooperatively with community stakeholders and co-workers.
What We Offer
  • A supportive and inclusive work environment.
  • Opportunities for continuing education and professional development.
  • Staff recognition programs and access to self-care supports and employee/family assistance program (EAP).
  • A positive and encouraging atmosphere.

Good Shepherd Centres is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

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