Help Desk Support Specialist

2 weeks ago


St John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time
Kento Windows & Doors: Help Desk Technician Position

We are seeking a skilled Help Desk Support Specialist to join our team at Kento Windows & Doors. This role is perfect for individuals with a passion for technical support and a knack for problem-solving.

About the Role

The Help Desk Support Specialist will be responsible for providing top-notch customer service and technical support to our clients. This includes troubleshooting issues, answering questions, and resolving problems in a timely and professional manner.

We estimate the salary for this position to be around $40,000-$50,000 per year, depending on experience and qualifications.

Job Description
  • Education: A college or CEGEP diploma is required.
  • Experience: 1-2 years of experience in a similar role is preferred.
Required Skills and Qualifications
  • Computer and Technology Knowledge: Proficiency in MS Office and spreadsheet software is essential.
  • Transportation/Travel Information: Public transportation is not available, so a reliable vehicle is necessary.
Benefits
  • Dental Plan: We offer a comprehensive dental plan to our employees.
  • Health Care Plan: Our health care plan provides excellent coverage for you and your family.
  • Permanent Employment: This is a permanent full-time position.
  • Language of Work: The primary language of work is English.
  • Hours of Work: The typical hours of work are 32-35 hours per week.

This is a great opportunity to join a dynamic team and develop your skills in a fast-paced environment. If you are a motivated individual with a passion for technical support, we encourage you to apply.



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