Inside Sales Associate

1 month ago


St Catharines, Ontario, Canada JobCart Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Inside Sales Representative to join our team at JobCart Inc. As a key member of our sales team, you will be responsible for supporting our self-service advertising customer base through chat, email, and phone support.

Key Responsibilities
  • Develop and maintain relationships with advertisers to understand their business needs and provide tailored solutions.
  • Pitch and sell our platform's products and services to potential customers.
  • Perform follow-ups with advertisers to ensure customer satisfaction and resolve any issues that may arise.
  • Log and document customer problems and requests in a timely and accurate manner.
  • Develop and maintain knowledge of the advertiser-specific business environment to provide effective support.
Requirements
  • High school diploma or equivalent.
  • Minimum 1 year of customer service experience.
  • Familiarity with social media platforms.
  • Sales and cold-calling experience is an asset.
  • Ability to communicate effectively with potential clients and keep them engaged.
  • Ability to work a flexible schedule, including holidays.
  • PC skills, including navigating multiple computer systems.
What We Offer
  • Ongoing training and development to ensure you have the necessary skills to succeed in the role.
  • A competitive hourly pay rate of $20.43 per hour, plus bonus opportunities.
  • A dynamic and supportive work environment.


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