Regulatory Reporting and Trading Support Professional

2 weeks ago


Montreal, Quebec, Canada C.G.I. Full time
Job Overview

C.G.I. is seeking a skilled Regulatory Reporting and Trading Support Professional to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our critical regulatory reporting and trading applications.


Key Responsibilities

As a Regulatory Reporting and Trading Support Professional, your responsibilities will include:


  • Ensuring system reliability and efficiency through proactive monitoring, incident resolution, and continuous improvement
  • Providing exceptional user support by addressing inquiries promptly and effectively
  • Collaborating with development teams to deliver innovative solutions and participate in change management processes
  • Proactively identifying and addressing potential issues through rigorous incident tracking, analysis, and root cause determination

Requirements

To be successful in this role, you will need:


  • Proven experience working in a similar role in a complex information system environment
  • Strong analytical and problem-solving skills
  • Excellent organizational and time management skills
  • Ability to structure, document, and share knowledge effectively
  • Familiarity with monitoring and job scheduling concepts
  • Proven experience in incident resolution and request handling

Preferred Qualifications

Prior experience in a financial environment, familiarity with the ITIL framework, and basic financial or capital market knowledge are assets in this role.


Education

A Bachelor's degree in Computer Science or a related field is required for this position.


Language Proficiency

Fluency in English, both written and spoken, is essential. French language skills are an asset.


Your Opportunity

This role offers a challenging and rewarding opportunity to work with cutting-edge technology and contribute to the success of our regulatory reporting and trading operations.



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