Technical Support Specialist
4 weeks ago
Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Reliable AOC Inc. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Respond to user inquiries and provide timely and effective solutions to technical issues.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
Requirements:
- Education: College/CEGEP
- Experience: 7 months to less than 1 year or equivalent experience
- Availability for shift or on-call work
- Legally able to work in Canada
- Willingness to relocate for this position
- Residency in proximity to the advertised location
- Previous experience in this field of employment
- Highest level of study completed
What We Offer:
- Free parking available
- On-site amenities
- Team building opportunities
- Permanent work term
- English language
- 32 to 50 hours per week
About Us: Reliable AOC Inc. is a leading provider of technical support services. We are committed to delivering exceptional customer service and providing our clients with the best possible solutions.
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