Product Leadership Role in Fintech Consulting

1 week ago


Toronto, Ontario, Canada Fenergo Full time

**Overview of the Position:**

Fenergo is a leading provider of fintech solutions, and we are currently seeking a highly skilled Product Consultant to join our team. As a Principal Product Consultant, you will play a key role in shaping the direction of our Product Consultant Practice.

The ideal candidate will have extensive experience implementing, consulting, or managing software projects on the vendor side, with a strong background in presentation and communication skills. You will be responsible for providing comprehensive customer demonstrations, communicating effectively with clients, and driving internal and external communications to manage stakeholder expectations.

In this leadership role, you will oversee a portfolio of projects, provide support to pre-sales and sales teams, and contribute to the development of best practices and knowledge sharing within the organization.

We offer a competitive salary of $145,000 - $160,000 per year, depending on experience, plus benefits such as healthcare cover, retirement savings plan, employee assistance program, and annual company bonus.

Key Responsibilities:

  • Provide comprehensive customer demonstrations on Fenergo's SaaS solution
  • Communicate effectively with clients and be considered a confident product expert
  • Challenge clients on requirements to drive optimum solution design and aligned with configuration best practices and Fenergo product strategy
  • Analyse and determine problems/opportunities and solution resolutions
  • Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
  • Drive internal and external communications aimed at effectively managing stakeholder expectations
  • Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
  • Plays a supporting role in shaping the direction of the Product Consultant Practice
  • Support employee development by becoming an SME in multiple parts of the Fenergo SaaS Product
  • Promote and provide clear and concise documentation for seamless transfer of projects amongst team
  • Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
  • Provide support to pre-sales and sales as needed
  • Keep up to date with changes in product offering and content hub
  • Support the Functional Delivery Org. in regional change management efforts
  • Cascade global and regional organizational goals and initiatives to the team

Requirements:

  • Minimum of 10 years' experience implementing, consulting or managing software projects and working on the vendor side
  • Strong in presentation and communication skills
  • Strong interpersonal/leadership skills
  • Excellent written and oral communication skills
  • Excellent organisation skills
  • Effective listening skills
  • Experience offering design solutions
  • Experience leading client engagements and leading a team


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