Food Service Operations Manager
1 week ago
As a Food Service Operations Manager at Tim Hortons, you will be responsible for leading a team of staff to ensure the smooth operation of our fast-paced food service environment.
Key Responsibilities:
- Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and maintain records of stock, repairs, sales, and wastage.
- Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates.
- Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a high level of customer satisfaction.
- Team Development: Hire food service staff, supervise and check assembly of trays, and establish work schedules.
Requirements:
- A minimum of 2 years to less than 3 years of experience in a food service environment, preferably in a supervisory role.
- Secondary (high) school graduation certificate or equivalent education.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to lift up to 25 kg and stand for extended periods.
Benefits:
- A competitive salary range of $45,000 - $55,000 per year, depending on experience.
- A comprehensive benefits package, including dental plan, health care plan, vision care benefits, and group insurance benefits.
- Ongoing training and development opportunities to help you advance your career.
About Us:
At Tim Hortons, we are committed to providing a positive and inclusive work environment for our employees. We offer a range of benefits and perks, including flexible scheduling, opportunities for advancement, and a fun and dynamic work environment.
Location: This position is based in a fast-food outlet or concession location within a major city.
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