Food Service Team Lead

4 weeks ago


Prince George, British Columbia, Canada Bon Voyage Restaurant Ltd. Full time

Bon Voyage Restaurant Ltd. is seeking a skilled Food Service Supervisor to lead our team and ensure exceptional customer experiences. The ideal candidate will have a strong background in food service management, with a focus on quality control, staff training, and customer satisfaction.

Key Responsibilities
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and staff.
  • Supervise and Coordinate Staff: Oversee the activities of our food preparation and service staff, ensuring that they are trained and equipped to provide excellent service.
  • Train Staff in Job Duties: Provide comprehensive training to new staff members, covering job duties, sanitation procedures, and safety protocols.
  • Ensure Quality Control: Maintain high standards of food quality and presentation, ensuring that our customers receive exceptional dining experiences.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues and ensuring customer satisfaction.
  • Maintain Records: Accurately maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Prepare Reports: Compile and submit regular reports on sales, customer feedback, and staff performance, informing business decisions and strategies.
Support for Diverse Groups
  • Participate in Community Programs: Engage with government and community programs that support newcomers, refugees, youth employment, and Indigenous people, promoting diversity and inclusion in our workplace.

This is a permanent, full-time position with a 40-hour workweek. The successful candidate will be fluent in English and possess excellent communication and leadership skills.



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