Galderma Solutions Architect

2 weeks ago


Vaughan, Ontario, Canada Galderma Full time
Job Description

We are seeking a highly skilled Solutions Architect to join our team at Galderma. As a key member of our organization, you will be responsible for designing and implementing scalable solutions that meet the needs of our business.

About the Role
  • The ideal candidate will have 8 years of relevant experience in CRM (Veeva or Salesforce) and possess strong technical skills for Salesforce and Veeva Align configuration, customization, and troubleshooting.
  • You will work closely with internal teams to identify areas for improvement and opportunities to optimize business processes through Salesforce and Veeva Align configuration and customization.
  • As a Solutions Architect, you will be responsible for the implementation and configuration of Salesforce and Veeva Align, ensuring alignment with specific organizational requirements.
Responsibilities
  • Configuration of Salesforce and Veeva Align platforms, including creating custom fields, workflows, validation rules, and user profiles.
  • Administration and maintenance of Salesforce and Veeva Align, including user management, troubleshooting technical issues, optimizing performance, and applying updates and patches.
  • Data integrity and accuracy, overseeing and executing data loading processes, ensuring clean and complete data.
  • Review, maintain, and document connections (integrations) with different systems like McKesson, Knipper.
  • Execute territory changes (zip code and account to territory).
  • Create MCCPs in Veeva align.
  • Load Sample Lots in Veeva.
  • Investigate issues raised by the field.
  • Be present in NSM as support for Sales Team.
  • Clean up Veeva legacy info and create a governance for creating new records.
  • Support Comex creating new connection with other brands/business units.
Requirements
  • Relevant experience in CRM (Veeva or Salesforce).
  • Ability to communicate well (English), excellent organizational and follow-through skills with the ability to prioritize.
  • Strong analytical skills to research and resolve discrepancies.
  • Ability to streamline processes and provide recommendations for prospective initiatives.
  • Proven experience in Salesforce and Veeva Modules administration.
  • Technical skills for Salesforce and Veeva Align configuration, customization, and troubleshooting.
  • Experience in SQL.
  • Experience in data loading.
  • Fluent in English is a must.
What We Offer
  • A great work environment with an inspiring work ambiance.
  • Growth and development possibilities.
  • An excellent benefits program starting day one.
  • Pension program after one year of service (company contribution of up to 10%).
  • Tuition Reimbursements.
  • Service awards program.
Estimated Salary Range: $120,000 - $160,000 per year.

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