Customer Service Representative
1 week ago
We are seeking a skilled and friendly customer service representative to join our team as an equipment specialist. As a key member of our support staff, you will be the face of U-Haul's exceptional service, ensuring that customers receive the assistance they need during their journeys.
About the JobThis role offers a competitive estimated salary of $45,000-$60,000 per year, depending on location and experience. You will work in a fast-paced environment, providing top-notch service to customers while maintaining a clean and organized workspace.
Key Responsibilities- Assist customers with U-Haul products and services, answering questions and resolving issues in a timely manner.
- Operate smartphone-based U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Maintain equipment on the lot, including cleaning and inspecting trucks and trailers, checking fluid levels, and performing minor repairs.
- Drive company vehicles, including forklifts, to transport equipment and supplies.
- Participate in ongoing training and education through U-Haul University to enhance your skills and knowledge.
- A valid driver's license and good driving record.
- A high school diploma or equivalent.
- Excellent communication and problem-solving skills.
- The ability to work in a team environment and provide exceptional customer service.
- Paid holidays, vacation, and sick days.
- Career stability and opportunities for advancement.
- Gym reimbursement program and wellness programs.
- Discounts on Apple products, Dell computers, hotels, and more.
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