Customer Service Representative

1 week ago


Windsor, Ontario, Canada U-Haul Full time
U-Haul Customer Service Representative Role

We are seeking a skilled and friendly customer service representative to join our team as an equipment specialist. As a key member of our support staff, you will be the face of U-Haul's exceptional service, ensuring that customers receive the assistance they need during their journeys.

About the Job

This role offers a competitive estimated salary of $45,000-$60,000 per year, depending on location and experience. You will work in a fast-paced environment, providing top-notch service to customers while maintaining a clean and organized workspace.

Key Responsibilities
  • Assist customers with U-Haul products and services, answering questions and resolving issues in a timely manner.
  • Operate smartphone-based U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Maintain equipment on the lot, including cleaning and inspecting trucks and trailers, checking fluid levels, and performing minor repairs.
  • Drive company vehicles, including forklifts, to transport equipment and supplies.
  • Participate in ongoing training and education through U-Haul University to enhance your skills and knowledge.
Requirements
  • A valid driver's license and good driving record.
  • A high school diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • The ability to work in a team environment and provide exceptional customer service.
Benefits
  • Paid holidays, vacation, and sick days.
  • Career stability and opportunities for advancement.
  • Gym reimbursement program and wellness programs.
  • Discounts on Apple products, Dell computers, hotels, and more.


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