Housekeeping Attendant

4 weeks ago

Golden, Canada Prestige Inn Golden Full time

Job Title: Housekeeping Attendant

About the Role:

We are seeking a detail-oriented and physically fit individual to join our housekeeping team at Prestige Inn Golden. As a Housekeeping Attendant, you will be responsible for maintaining the cleanliness and organization of our guest rooms and public areas.

Key Responsibilities:

  • Sweep, mop, wash, and polish floors to ensure a clean and safe environment for our guests.
  • Dust furniture and fixtures to maintain a high level of cleanliness and attention to detail.
  • Make beds and change sheets to ensure a comfortable and clean sleeping environment for our guests.
  • Distribute clean towels and toiletries to our guests as needed.
  • Stock linen closets to ensure a sufficient supply of linens and amenities.
  • Clean, disinfect, and polish kitchen and bathroom fixtures and appliances to maintain a high level of cleanliness and hygiene.
  • Disinfect operating rooms and other areas to ensure a safe and healthy environment for our guests.
  • Clean and disinfect elevators to maintain a clean and safe environment for our guests.
  • Handle and report lost and found items to ensure that our guests' belongings are returned to them.
  • Attend to guests' requests for extra supplies or other items to provide excellent customer service.
  • Provide basic information on facilities to our guests to ensure they have a positive experience at our hotel.
  • Pick up debris and empty trash containers to maintain a clean and safe environment for our guests.
  • Clean changing rooms and showers to ensure a clean and safe environment for our guests.
  • Address customers' complaints or concerns in a professional and courteous manner to ensure excellent customer service.

Work Conditions and Physical Capabilities:

  • Fast-paced environment with tight deadlines.
  • Work under pressure to meet the needs of our guests.
  • Repetitive tasks that require attention to detail and physical stamina.
  • Handling heavy loads and physically demanding tasks.
  • Combination of sitting, standing, walking, and bending to maintain a clean and safe environment for our guests.
  • Standing for extended periods to ensure a clean and safe environment for our guests.

Personal Suitability:

  • Client focus to provide excellent customer service.
  • Dependability to ensure that tasks are completed in a timely and efficient manner.
  • Efficient interpersonal skills to communicate effectively with our guests and colleagues.
  • Excellent oral communication skills to provide clear and concise information to our guests.
  • Flexibility to adapt to changing situations and priorities.
  • Initiative to take ownership of tasks and responsibilities.
  • Reliability to ensure that tasks are completed in a timely and efficient manner.
  • Team player to work collaboratively with our colleagues to provide excellent customer service.
  • Values and ethics to maintain a high level of integrity and professionalism.

Government Programs:

  • Recognized employer with a commitment to providing excellent customer service.
  • Seasonal work term with a flexible schedule.
  • Work language: English.
  • Hours: 30 to 40 hours per week.

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