Operations Specialist

3 days ago


Boucherville, Quebec, Canada Sephora Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Consultant to join our team at Sephora. As a key member of our operations team, you will work closely with the Operations Supervisor to maintain stockroom organization and merchandise updates.

Key Responsibilities
  • Provide exceptional client service and support to clients during store business hours.
  • Assist in training other team members on Point-Of-Sale (POS) and MPOS systems.
  • Maintain standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA's merchandising concepts.
  • Participate in programs to reduce shortage/loss.
  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages, and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s), or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
Requirements
  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic, and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem-solving, and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends, and holidays is required.
About Sephora

Sephora is a leading beauty retailer owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group. We are highly regarded as a beauty trailblazer, thanks to our unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

We operate approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Our North American headquarters is located in San Francisco, with corporate offices in New York, Montreal, and Toronto.


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