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Retail Store Team Lead

1 month ago

Mission, British Columbia, Canada KJ'S Best Cannabis Full time

Job Summary: We are seeking a highly skilled Retail Store Supervisor to join our team at KJ's Best Cannabis. As a key member of our sales and operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary tools and resources to succeed.
  • Authorize return of merchandise and resolve any issues that may arise.
  • Sell merchandise and provide exceptional customer service to drive sales growth.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure efficient stock levels.
  • Supervise and co-ordinate activities of workers to ensure seamless store operations.

Requirements:

  • Secondary (high) school graduation certificate and relevant work experience.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.