Strategic Communications Leader

3 weeks ago


Toronto, Ontario, Canada WAVE Full time
Transformative Communications Role

We believe in the power of small businesses to drive community growth and prosperity. As a dynamic Communications Manager, you will play a pivotal role in shaping Wave's narrative and amplifying our employer brand.

About the Job
The ideal candidate will possess a strong background in internal communications, with a proven track record of designing and implementing strategic communication initiatives that foster employee engagement and drive business results. You will work closely with senior leadership and cross-functional teams to develop and maintain consistent messaging across all communication channels. Your expertise will be instrumental in crafting clear, compelling stories that showcase Wave's unique strengths and values.

Your Key Responsibilities
• Collaborate with Senior Leadership Team and P&C to design and implement an internal communications strategy that supports company goals and enhances employee engagement
• Develop and maintain standards, guidelines, and procedures for corporate communication
• Develop, write, and edit internal communications content, including newsletters, emails, and announcements, ensuring consistency in messaging and alignment with Wave's purpose, mission, values, and employee value proposition
• Manage internal communication tools including Confluence, LinkedIn, and the Careers site
• Partner with Marketing to maintain alignment between internal and external PR/communications specifically as they relate to our EVP and employer brand messaging and content across various channels including our LinkedIn and Careers Site content
• Monitor and measure the effectiveness of internal communications efforts through surveys, analytics, feedback, and provide reports and recommendations based on data and insights
• Plan and execute initiatives to foster employee engagement and create a positive and inclusive workplace environment. This includes supporting internal events, meetings, and activities that promote team building
• Conduct interviews and gather stories from employees to highlight successes, share knowledge, and foster a sense of community
• Act as a point of contact for urgent internal communication needs, providing timely and accurate information
• Support the development and management of CSR programs, communicating the value and alignment of these meaningful initiatives both internally and externally

You Thrive Here By Possessing the Following:
• Minimum 10 years of experience in internal communications
• Bachelor's degree in Business, Communications, or related field
• Familiarity with internal communications tools and platforms
• Ideally have familiarity with employment branding
• A passionate storyteller with excellent written and verbal communication skills
• Highly organized with strong project management abilities
• Able to think strategically and creatively
• High level of emotional intelligence and interpersonal skills
• Excellent collaboration skills with individuals at all levels
• Be a team player who is willing to contribute outside of your scope on an as-needed basis in the spirit of supporting the total P&C and greater Wave organization

What We Offer
A competitive salary of $120,000 per year, commensurate with experience, plus a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a generous retirement plan. You will also receive a generous professional development budget and opportunities to attend industry conferences and training sessions.

About Us
Wave is a fast-growing financial technology company that empowers small business owners to manage their finances fearlessly. Our mission is to provide the simplest, all-in-one financial management solution that small business owners can't live without. We are committed to fostering a diverse and inclusive culture that promotes continuous growth and learning.

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