Automotive Sales Team Lead

1 month ago

Cambridge, Ontario, Canada AutoCanada Full time

Cambridge Hyundai is seeking a highly skilled Automotive Sales Supervisor to oversee the day-to-day operations of our sales floor, ensuring exceptional customer service and driving sales performance.

Key Responsibilities:

  • Lead and motivate sales associates to achieve individual and team sales targets.
  • Provide coaching, training, and performance feedback to enhance the skills and capabilities of the sales team.
  • Track and analyze key performance indicators (KPIs) to assess the effectiveness of sales strategies and team performance.
  • Sell merchandise to customers.
  • Ensure that all customers and potential customers of the dealership are handled in a positive manner and in accordance with established procedures and guidelines while maximizing customer satisfaction.
  • Address customer concerns and inquiries promptly and effectively.
  • Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.
  • Oversee inventory levels and ensure a well-maintained and organized sales floor.
  • Collaborate with other departments to optimize stock levels based on sales demand.
  • Prepare reports regarding sales volumes, merchandising and personnel matters.
  • Continuously identify areas for process improvement and implement solutions to enhance operational efficiency.
  • Work closely with the management team to implement best practices and innovative approaches.
  • Prepare regular reports for senior management on sales performance and other relevant metrics.

Requirements:

  • 2-3 years' experience in automotive dealership sales, with a proven track record of achieving and exceeding sales targets.
  • Experience leading a Sales team in a dealership, including effective coaching, mentoring and team development.
  • Experience using VIN Solutions, CDK and DealerMine.
  • Must have valid OMVIC license.
  • Valid Ontario Drivers' License, with clear drivers abstract.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of automotive products and industry trends.
  • Ability to thrive in a fast-paced and challenging work environment.
  • Prior experience with inventory management and sales analytics.

Job Type: Full-Time, Permanent

Language: English

Salary: Base wage $20 + commission

Schedule: 8-hour shifts, 40 hours/week, work on weekends.

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