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Server Assistant

1 month ago

Montreal, Quebec, Canada Holt Renfrew Full time

Holt Renfrew is seeking a skilled Server to provide exceptional customer service and ensure a seamless dining experience for our guests.

Key Responsibilities:

  • Confirm daily specials and provide detailed information on ingredients as required
  • Record client choices and relay them to the kitchen
  • Recall orders accurately and deliver correct food items to clients
  • Ensure client satisfaction with meals and address any concerns in a professional manner
  • Upsell beverages, coffees, and desserts as appropriate
  • Handle customer service concerns and refer difficult issues to the Manager or Executive Chef
  • Comply with all Health & Safety policies and requirements
  • Ensure compliance with privacy policies, regulations, and cyber security measures

Requirements:

  • High School Diploma
  • 2-3 years of previous experience in a similar capacity
  • Fully bilingual in French and English

Measures of Success:

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients