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Restaurant Operations Manager

1 month ago

Burnaby, British Columbia, Canada Ramie's Greek Restaurant Full time

Restaurant Operations Manager Job Description

At Ramie's Greek Restaurant, we are seeking a skilled Restaurant Operations Manager to join our team. The successful candidate will be responsible for evaluating daily operations, planning and organizing daily operations, setting staff work schedules, training staff, determining type of services to be offered and implementing operational procedures, organizing and maintaining inventory, ensuring health and safety regulations are followed, negotiating arrangements with suppliers for food and other supplies, addressing customers' complaints or concerns, and providing customer service.

Key Responsibilities:

  • Evaluate daily operations to identify areas for improvement
  • Plan and organize daily operations to ensure efficient service delivery
  • Set staff work schedules to meet business needs
  • Train staff on operational procedures and customer service standards
  • Determine type of services to be offered and implement operational procedures to meet customer needs
  • Organize and maintain inventory to ensure adequate stock levels
  • Ensure health and safety regulations are followed to maintain a safe working environment
  • Negotiate arrangements with suppliers for food and other supplies to secure best prices
  • Address customers' complaints or concerns in a professional and courteous manner
  • Provide customer service to ensure customer satisfaction

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role

Work Terms:

  • Permanent
  • Work Language: English
  • Hours: 40 hours per week