
Sales Consultant
2 weeks ago
We are seeking a highly motivated and experienced Sales Consultant to join our dynamic marketing team at Brand Momentum.
About the RoleThe successful candidate will be pivotal in providing high-quality sales support and customer service to our online shoppers, delivering an exceptional shopping experience through various communication channels. They will also maximize sales conversion through excellent customer service, product knowledge, and follow-through calls and emails to finalize sales and meet Key Performance Indicators (KPIs).
Responsibilities- Sales Support: Assist shoppers through ordering via email, phone, online chat or text, ensuring a seamless and personalized shopping experience.
- Sales Conversion: Maximize sales conversion through excellent customer service, product knowledge, and follow-through calls and emails to finalize sales and meet KPIs.
- Cold Calling: Initiate cold calls to build awareness around our transactional website and promote our services to select 3rd-party business partners.
- Collaboration: Work closely with E-Commerce, Marketing, and other cross-functional teams to understand sales goals, product positioning, and market trends.
- Communication: Align communication with overall marketing and business objectives.
- Product Reviews: Check and promptly reply to all product reviews based on the company's policies and standards.
- Performance Measurement: Utilize monthly reports to measure performance based on identified KPIs and adjust strategies based on data insights.
- An associate's degree from an accredited university or college or equivalent work experience.
- Customer service and sales experience.
- A track record of sales success and/or exceptional customer support.
- Computer literacy with typing skills and the ability to learn new applications quickly.
- An entrepreneurial spirit: the desire to exceed sales goals.
- Proficiency in English and French.
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience, as well as opportunities for career growth and professional development in a dynamic and innovative company.
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Sales Consultant
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