Operations Manager Trainee

2 weeks ago

Milton, Ontario, Canada Atosa Full time

About Atosa USA, Inc.

Atosa USA, Inc. is a leading manufacturer of commercial kitchen equipment, renowned for its innovative products, exceptional quality, and outstanding customer service. With a strong commitment to social responsibility, we offer exciting career opportunities to motivated and talented individuals who can contribute to our growth and success.

Job Summary:

We are seeking a highly skilled Operations Manager Trainee to join our team. As a key member of our organization, you will play a vital role in preparing for a management position, such as Superintendent or Operations Manager. Your primary responsibilities will include representing our company to customers and partners, overseeing facility operations, and ensuring the safety and well-being of our employees.

Key Responsibilities:

  • Develop and implement action plans to manage running costs and overheads, utilizing financial statements and data analysis.
  • Conduct financial report analysis and cost control related to branch operations, identifying areas for improvement and implementing corrective measures.
  • Collaborate with internal departments, such as accounting, sales, and marketing, to ensure optimal customer satisfaction and operational efficiency.
  • Provide support in reporting, data-entry, strategic planning, and customer service as required, utilizing strong communication and interpersonal skills.
  • Stay updated with industry trends and best practices by participating in educational opportunities and professional organizations, applying knowledge to improve operational performance.
  • Manage branch inventory control by conducting regular inventory record audits and physical counts, ensuring accuracy and compliance with company policies.
  • Develop and lead employees to increase productivity and morale effectively, fostering a positive work environment.
  • Maintain a clean and efficient work environment, ensuring availability of operating supplies and inventory through periodic facility walks.
  • Manage branch accounting, ensuring accurate and timely processing of orders and invoices within accounting software, maintaining financial records and reports.
  • Prepare and implement action plans with detailed schedules to meet targeted deadlines, prioritizing tasks and managing multiple projects simultaneously.
  • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures that comply with company and legal regulations, ensuring compliance and minimizing risks.
  • Act as the primary point of contact for escalated customer issues, communicating professionally and resolving concerns in a timely and effective manner.
  • Ensure compliance with internal control procedures by examining records, reports, operating practices, and documentation, identifying areas for improvement and implementing corrective measures.
  • Resolve problems, complete audits, identify trends, and report important or otherwise relevant operations information and recommendations to the corporate office, providing insights and recommendations for operational improvement.
  • Travel to various locations when required, including potential relocation, representing the company and building relationships with customers and partners.

Requirements:

  • 2 years of experience in management or operations, preferably in a related field.
  • Ability to prioritize, multitask, and meet deadlines in a fast-paced environment, managing multiple projects and tasks simultaneously.
  • Strong attention to detail and accuracy in all tasks, maintaining high standards of quality and performance.
  • Excellent organizational and management skills, with the ability to lead and motivate teams effectively.
  • Solid understanding of customer service, inventory management, and accounting procedures, applying knowledge to improve operational performance.
  • Exceptional written and verbal communication skills, with a strong customer service orientation and ability to interact efficiently with staff at all levels of the organization.
  • Strong analytical and problem-solving abilities, with the ability to identify areas for improvement and implement corrective measures.
  • Ability to interact efficiently with staff at all levels of the organization, building relationships and fostering a positive work environment.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, utilizing software to improve operational performance and maintain accurate records.
  • Strong leadership and conflict management skills, with the ability to effectively engage and motivate team members.
  • Demonstrated expertise in organization, leadership, and conflict management, coupled with a strong ability to effectively engage and motivate team members.
  • Education: Bachelor's degree in Finance, Accounting, Business Administration, Business Management, or a related field, with a strong foundation in business principles and practices.

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