AI Director

2 weeks ago

Toronto, Ontario, Canada Constant Contact Full time

About the Role:

We are seeking a highly skilled and experienced AI Director to lead our AI engineering effort at Constant Contact. This technical leadership role will oversee the AI/ML engineering teams and work closely with Product to identify opportunities for AI integration, prioritize cutting-edge projects, and ensure successful delivery of AI/ML solutions that enhance our digital marketing product for small and medium-sized businesses.

Key Responsibilities:

  • Develop and execute a comprehensive AI strategy and vision combining Generative AI, analytics, and data to drive technical innovations and magical product experiences.
  • Design, architect, and aid in the delivery of AI solutions through to production deployment as an integral part of our engineering team.
  • Identify key areas where AI can provide competitive advantages and improve marketing outcomes for small to medium-sized businesses.
  • Define best AI/ML practices and AI lifecycle and ensure data privacy and security are maintained while implementing AI solutions.
  • Collaborate with Engineering and Product teams to integrate AI capabilities into existing and new product features.
  • Communicate AI strategies, progress, and results to executive leadership and key stakeholders.

Requirements:

  • Master's or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
  • Extensive experience (8+ years) working to deliver complex software engineering initiatives.
  • At least 5 years experience in machine learning/data science, with a proven track record of delivering successful AI/ML projects.
  • Deep knowledge of AI/ML technologies, frameworks, and tools and up-to-date understanding of the latest trends in AI.
  • Experience with LLM applications, including prompt engineering, RAG, agents.
  • Proficiency in Python for AI/ML and API implementation.
  • Experience with AWS cloud services.
  • Demonstrated experience in working with large datasets and data analytics.
  • Demonstrated leadership skills with experience managing and mentoring technical teams.
  • Excellent project management and organizational skills.
  • Exceptional communication and interpersonal skills.

What We Offer:

  • A competitive salary range of $172,400—$215,500 USD.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family.
  • Opportunities to grow your career and take on new challenges.
  • A hybrid work model that combines the convenience of remote work with access to our great office locations.

About Us:

At Constant Contact, we're a company that values diversity, inclusion, and employee well-being. We're committed to creating a workplace culture that's supportive, inclusive, and empowering. We believe in the importance of work-life balance and offer a range of benefits and programs to support our employees' physical and mental health.

We're a company that's passionate about helping small businesses and organizations succeed. We believe in the power of technology to drive innovation and growth, and we're committed to using our expertise to make a positive impact on our customers and the communities we serve.

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