Administrative Coordinator, Water and Waste Services

4 days ago


Whitehorse, Yukon, Canada City of Whitehorse Full time
Job Summary:

As a key member of the Water and Waste Services team, the successful candidate will provide exceptional customer service and administrative support to ensure the smooth operation of the department.

Duties and Responsibilities:
  • Monitor and respond to alarm system notifications, prioritizing urgent issues and taking appropriate action.
  • Process and manage various applications and permits, ensuring compliance with procedures and accurate fee collection.
  • Perform financial duties, including calculating fees, receiving payments, and preparing bank deposits.
  • Coordinate and process work orders, including labor, materials, and equipment charges.
  • Provide administrative support, including scheduling appointments, arranging meetings, and maintaining databases.
  • Assist in preparing and monitoring departmental budgets, including administrative supplies, equipment, and customer service areas.
  • Make recommendations to the supervisor regarding fees for services provided by the Water and Waste Services Department.
  • Input, retrieve, and maintain data in various databases, including citizen complaints, employee training, and sign databases.
  • Maintain the Water and Waste Services portion of the City website and develop advertisements for posting.
  • Coordinate department-wide employee training and complete funding proposal application forms.
  • Ensure the secure handling of cash, confidential information, and public entrance into the building.
  • Follow established safety procedures and standards.
  • Act as Supervisor, Operations Administrative, as required.
Working Conditions:

The successful candidate will work in an extremely busy office setting, serving in-person and telephone customers, and will be required to handle high volumes of traffic and interruptions.

Knowledge and Skills:
  • Office Administration certificate with basic accounting
  • 4 years of related progressive experience, prioritizing a diverse workflow
  • Experience in a municipal or utilities environment considered an asset
  • Standard First Aid Certificate, CPR Level C
  • Attention to detail, good communication skills, strong customer service orientation, interpersonal, organization, and priority setting skills
Accommodation Requests:

The City of Whitehorse is committed to providing an inclusive and barrier-free work environment. We welcome applications from diverse candidates and will provide accommodations as needed.



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