Technical Engineering Specialist

1 week ago


Eastern Ontario, Canada NES Fircroft Full time

NES Fircroft, a leading engineering and services company, is recruiting a Technical Engineering Specialist to join its team in Renfrew, Scotland. This is a full-time, permanent opportunity working 37 hours per week.

About the Role

A fantastic opportunity has arisen to support NES Fircroft's clients in their digital journey. As a Technical Engineering Specialist, you will work across multiple information systems focusing on business operations. Your responsibilities will include implementing new systems, maintaining and evolving existing systems, and resolving routine ICT service requests and issues.

You will work closely with Operational and Engineering teams to support the digitisation of their processes, enabling them to become more efficient. This position can facilitate rapid career progression within the business with opportunities to advance to project controls, QS, and Operational leadership positions.

Your Key Responsibilities
  • Understand and document business requirements over short, medium, and longer terms.
  • Consult through lessons learned sessions with End Users, Key users, and Process Owners to ensure functionality and configuration meet evolving business requirements.
  • Work to ensure Business-as-Usual changes and first to fourth-line support are seamless and adapt flexibly to meet business requirements based on operational demand.
  • Coordinate internal resources and third-party vendors for the execution of projects.
  • Develop and deliver training, materials, support, and advice to key users to improve their experience within the systems suite and enhance data analytics.
  • Maintain confidentiality with sensitive data/information.
  • Build and maintain workflows and process automation.
  • Support other Digital Analysts and leads during resource-intensive phases of their projects.
  • Document the project operating model, principles, and process maps that form the basis of the solution requirements for each project.
  • Agree solution architecture and configurations to be used on each project.
  • Oversee development of any systems modifications and testing.
  • Develop Project-level Key Users to support implementation and go-live.
  • Hands-on implementation and training of project systems suites.
About You

To be successful in this role, you will require:

  • Strong technical acumen and the ability to analyse complex situations and effectively solve problems and drive an excellence culture.
  • Experience of ICT systems, technical development, testing, and system implementation.
  • Understanding of GDPR and good practice of complex data management.
  • Knowledge of low-code and process automation platforms such as Power Platform & Nintex.
  • Experience of configuring operation/maintenance systems.
  • Experience/Background/Degree within the Engineering/Construction/Industrial Services/QS or Project Controls.
What We Offer

NES Fircroft offers a competitive salary range £38,000 - £55,000 per annum depending on experience, plus benefits including a pension scheme and professional development opportunities.



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