Healthcare Administrative Assistant

4 weeks ago


Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time
Job Title: Team Assistant

Job Summary:

We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our team in a busy environment. As a key member of our team, you will play a vital role in ensuring that patients receive prompt and effective customer service.

Key Responsibilities:

  • Provide administrative support services to Care Coordinators
  • Process new referrals, orders for services, supplies, and equipment
  • Manage confidential patient records
  • Enter, update, and maintain patient data in our electronic database
  • Answer high-volume telephone inquiries and refer callers as appropriate
  • Provide backup support to other positions as required

Requirements:

  • Grade 12 diploma (minimum)
  • Relevant experience providing clerical support services in a computerized office environment
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word, and Excel
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills and ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team
  • Excellent oral and written communication skills
  • Flexibility to work a schedule that includes days, evenings, and weekends
  • Advanced oral and written proficiency in English and French

What We Offer:

  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Hourly wage of $25.35 to $29.46 as per the OPSEU Collective Agreement
  • Membership in a world-class defined benefit pension plan

About Us:

We are Ontario Health atHome, a leading provider of home and community care services. We partner with patients, caregivers, primary care providers, hospitals, and other healthcare organizations to deliver responsive, accessible, and integrated care.

Equity, Inclusion, Diversity, and Anti-Racism Commitment:

We are committed to a culture of equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants and provide accommodations for persons with disabilities during the recruitment process.



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