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Maintenance Manager

1 month ago

Nanaimo, British Columbia, Canada Hotel Equities Full time

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking a skilled Maintenance Manager for the Courtyard by Marriott Nanaimo in Nanaimo, British Columbia.

Job Purpose:

Supervising the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities, and assist in the administration of the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests, and employees. Supervise the day-to-day operations. Recommend and implement procedural changes. Monitor and control expenses. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.

  • Supervise the Maintenance team members; interview, schedule, train, develop, coach, and counsel, provide open communications, make recommendations to performance reviews, resolve problems, and recommend discipline, as appropriate.
  • Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state, and national codes and regulations to ensure safety, convenience, and satisfaction of all guests, managers, and employees, to protect the assets and maintain the property in first-class condition.
  • Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety, and convenience.
  • Test and examine the life safety systems to ensure they are 100% operational at all times to protect the asset, guests, and employees.
  • Monitor utility consumption to determine the effectiveness of current systems.
  • Review purchase requests and monitor expenses to ensure budgeted goals are met/exceeded.
  • Assist in the administration of the department by preparing and maintaining schedules, logs, records, or other documentation to ensure a smooth operation and minimize liabilities.

Qualifications and Requirements:

High School diploma/Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.

This job requires the ability to perform the following:

  • Requires advanced knowledge of the Building Management/Engineering profession. This includes experiential knowledge required for management of people and complex problems.
  • Requires investigating and analyzing current activities and/or information in a specialized field involving readily available data and indicating logical conclusions and recommendations.
  • Requires supervisory skills.
  • Ability to provide information and associated services to hotel management and guests.
  • Excellent hearing required to communicate with management and staff.
  • Excellent vision required to visually check hotel premises.
  • Excellent speech communication skills required to communicate with management and staff.
  • Excellent comprehension and literacy required for procedures, reports, instructions, receipts.
  • Frequent lifting, pushing, pulling, and carrying weights up to 25 lbs. and greater, for all hotel equipment and machinery.
  • Frequent bending and/or kneeling throughout the day for repairs and maintenance of hotel property, equipment, and machinery.
  • Mobility throughout the hotel, all floors, varying heights, and distances. Use of ladders and lifts required at times.
  • Continuous standing required in varying degrees throughout the day.
  • Climbing approximately 210 steps 1% of each day.
  • Climbing ladders approximately 20 feet 1% of each day.
  • Driving - limited driving on an occasional basis for supplies, equipment, etc. Generally, within 20 miles.

Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends, and/or holidays.

Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Employee Assistance Program
  • Career Growth Opportunities/Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • RSP
  • Employee discount
  • Life insurance
  • Parental leave
  • Referral program