Vancouver Island Operations Director

7 days ago


Duncan, British Columbia, Canada People First Solutions Full time
About Us

Island Tractor is an authorized Kubota dealership on Vancouver Island, dedicated to being a reliable and knowledgeable source for equipment, parts, and service.

The Role

We are seeking a results-driven Vancouver Island Operations Director to manage the overall operation of our Duncan and Courtney locations. The ideal candidate will have strong business acumen, exceptional leadership skills, and excellent communication abilities.

Key Responsibilities:
  • Foster a sales culture that values transparency, accountability, excellence, customer service, and customer satisfaction.
  • Hold employees accountable, provide coaching, and training when needed, read people below the surface.
  • Maintain consistent interaction with the team, evaluate ongoing employee performance, and coordinate annual review and appraisal programs.
  • Set expectations for the team, gain buy-in for continually improving systems and processes, ability to get things done in order of priority.
  • Demonstrate confidence when making decisions with a proven aptitude for being detail-oriented.
  • Understand the ERP system, analyze productivity, and set performance goals that meet revenue and cost targets.
  • Oversee and implement an inventory strategy that meets seasonal demands.
  • Lead the development and implementation of distribution practices, focusing on continuous improvement.
Requirements:
  • A track record of success with 5-10 years of experience in a distribution environment, including progressive career advancement.
  • A hands-on leader with 5+ years in a leadership role, possessing excellent organizational, interpersonal, and time-management skills.
  • An entrepreneurial mindset, demonstrating energy and a sense of urgency in executing day-to-day responsibilities.
  • Knowledge of operations, including finance, sales, inventory management, and human resources, as a true generalist.
  • Superior communication skills, able to navigate tough conversations and leverage communication for success.
  • A team player who consistently leverages talent and expertise within the operation, works collaboratively, and drives results-oriented efforts.
  • Strong Excel skills, comfortable with pivot tables, and able to analyze, interpret, and act on data from the ERP system.
  • Excellent negotiation and follow-up skills, prioritizing the needs of customers.
  • A natural relationship builder who brings creative thinking and a can-do attitude.
  • Proficiency in Microsoft Office 365.
What We Offer

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, and a comprehensive benefits package.


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