Product Owner

2 weeks ago

Toronto, Ontario, Canada Zurich Insurance Company Full time
About the Role

Zurich Insurance Company is seeking a highly skilled Product Owner to join our team and take ownership of our Middle Market Property & Casualty Insurance Platform.

Key Responsibilities
  • Develop and maintain a deep understanding of the market, competition, and customer needs to inform product strategy and prioritization.
  • Collaborate with stakeholders, including business users, clients, and internal teams, to gather feedback and input on product features and enhancements.
  • Prioritize the backlog based on business value, customer impact, and stakeholder input, considering factors such as market demand, strategic objectives, and regulatory requirements.
  • Conduct regular backlog grooming sessions with stakeholders to review and refine user stories, ensuring they align with business goals and stakeholder needs.
  • Work closely with Middle Market Technical Underwriting team and other stakeholders to understand their priorities and communicate how those priorities are reflected in the product roadmap.
  • Continuously evaluate and reprioritize the backlog based on changing business needs, customer feedback, and stakeholder input.
  • Clearly communicate the rationale behind backlog prioritization decisions to stakeholders, ensuring transparency and alignment.
  • Conduct regular user testing and gather feedback to drive continuous improvement of the platform's usability and functionality.
  • Collaborate with the development team to break down high-level epics into smaller, manageable user stories, ensuring they address stakeholder requirements.
  • Ensure that the development team has a clear understanding of the user stories, acceptance criteria, and stakeholder expectations.
  • Regularly review and monitor progress against the backlog, identifying and addressing any bottlenecks or impediments that may arise.
  • Monitor product performance and user engagement metrics, identifying areas for improvement and implementing necessary updates.
  • Act as the subject matter expert for the insurance platform, providing guidance and support to internal teams and external stakeholders as needed.
Requirements
  • Bachelors Degree and 8 or more years of experience in the Property & Casualty Insurance industry.
  • OR High School Diploma or Equivalent and 10 or more years of experience in the Property & Casualty Insurance industry.
  • Proven experience as a Product Owner or similar role in the Property & Casualty Insurance industry.
  • Deep understanding of Middle Market Property & Casualty Insurance products and services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Experience working in an Agile development environment.
  • Ability to work independently and manage multiple priorities.
About Us

Zurich Insurance Company is a leading global organization with over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.

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