Global Technical Product Advisor
1 day ago
BRP is seeking a highly skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in providing exceptional technical support to our dealer/distributor network.
Key Responsibilities:- Provide comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical assistance.
- Offer timely technical solutions to dealership technicians, meeting service level targets and KPIs.
- Collaborate closely with other departments, such as warranty and customer care, to streamline processes and enhance customer satisfaction.
- Advise dealers on best practices, BRP policies, and operational guidelines to optimize service delivery and uphold brand standards.
- Proactively coach partners and dealers on technical support issues, fostering strong relationships and promoting continuous improvement.
- Identify communication gaps and address product-related challenges to drive future product enhancements and bolster our network's reputation.
- Monitor and escalate emerging issues or trends promptly, contributing to ongoing improvements in our support services and representing your sector effectively.
- Passionate about after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.
- Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
- Skilled in connecting product knowledge with dealer support and customer satisfaction.
- Proficient in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory.
- The ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogues, engineering drawings and bills of materials.
- Experience using CRM or ERP systems and Google Suite or Microsoft Office.
- At least 5 years of relevant technical experience in Powersports.
- A technical degree or equivalent experience in Powersports, automotive, marine or small engine mechanics.
- Excellent written and verbal communication skills, capable of effectively conveying technical information and ideas.
- Fluency in English required; proficiency in French or other languages is advantageous.
- Annual bonus: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.
- Generous paid time away: winding down is as important as creating the future of recreational products.
- Pension plan: we want to make sure you'll enjoy retirement; we've got you covered.
- Collective saving opportunities: being part of BRP allows you to tap into the strength of our saving programs.
- Industry leading healthcare: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.
We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20, spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.
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Global Technical Product Advisor
6 hours ago
Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Product AdvisorBRP is seeking a highly skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in providing exceptional technical support to our dealer/distributor network, ensuring alignment with our brand promise and delivering outstanding...
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Global Technical Product Advisor
8 hours ago
Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Product AdvisorBRP is seeking a highly skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in providing exceptional technical support to our dealer/distributor network, ensuring alignment with our brand promise and delivering outstanding...
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Global Technical Product Advisor
1 week ago
Sherbrooke, Quebec, Canada BRP Full timeJob DescriptionBRP is seeking a skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.Key Responsibilities:Provide comprehensive global product support, ensuring alignment with our brand...
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Global Technical Product Advisor
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Sherbrooke, Quebec, Canada BRP Full timeJob DescriptionBRP is seeking a skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.Key Responsibilities:Provide comprehensive global product support, ensuring alignment with our brand...
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Global Technical Product Advisor
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Sherbrooke, Quebec, Canada BRP Full timeJob DescriptionBRP is seeking a skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.Key Responsibilities:Provide comprehensive global product support, ensuring alignment with our brand...
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Global Technical Product Advisor
4 days ago
Sherbrooke, Quebec, Canada BRP Full timeJob DescriptionBRP is seeking a skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.Key Responsibilities:Provide comprehensive global product support, ensuring alignment with our brand...
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Sherbrooke, Quebec, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience.YOU'LL HAVE THE OPPORTUNITY TO:Provide comprehensive global...
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Global Technical Product Advisor
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAbout the RoleBRP is seeking a highly skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.Key ResponsibilitiesProvide comprehensive global product support to our dealer/distributor network,...
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Global Technical Product Advisor
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAbout the RoleBRP is seeking a highly skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in delivering exceptional technical assistance to our dealer/distributor network.Key ResponsibilitiesProvide comprehensive global product support to our dealer/distributor network,...
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Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Power Sports Service AdvisorWe are seeking a highly skilled and experienced Technical Service Advisor to join our team at BRP. As a key member of our global support team, you will play a critical role in providing expert technical advice and support to our dealerships and customers worldwide.Key Responsibilities:Provide technical...
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Global Technical Power Sports Service Advisor
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Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Power Sports Service AdvisorWe are seeking a highly skilled and experienced Technical Service Advisor to join our team at BRP. As a key member of our global support team, you will play a critical role in providing expert technical advice and support to our dealerships and customers worldwide.Key Responsibilities:Provide technical...
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Sherbrooke, Quebec, Canada BRP Full timeAbout the RoleBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand.Key ResponsibilitiesProvide technical support and guidance to the global product support team lead.Collaborate with cross-functional teams to develop and implement product strategies.Conduct market research and...
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Sherbrooke, Quebec, Canada BRP Full timeAbout the RoleBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand.Key ResponsibilitiesProvide technical support and guidance to the global product support team lead.Collaborate with cross-functional teams to develop and implement product strategies.Conduct market research and...
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Global Technical Product Advisor
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAbout the RoleBRP is seeking a highly skilled Technical Product Advisor to join our Global Product Support Team. As a key member of our team, you will be responsible for providing comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical assistance.Key...
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Global Technical Product Advisor
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAbout the RoleBRP is seeking a highly skilled Technical Product Advisor to join our Global Product Support Team. As a key member of our team, you will be responsible for providing comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical assistance.Key...
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Sherbrooke, Quebec, Canada BRP Full timeJob OpportunityBRP is seeking a global technical product advisor to join our dynamic and motivated team. As a key member of our global product support team, you will have the opportunity to make a significant impact on our organization by providing exceptional service experience.Key ResponsibilitiesProvide technical support for our Sea Doo brandCollaborate...
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Sherbrooke, Quebec, Canada BRP Full timeJob OpportunityBRP is seeking a global technical product advisor to join our dynamic and motivated team. As a key member of our global product support team, you will have the opportunity to make a significant impact on our organization by providing exceptional service experience.Key ResponsibilitiesProvide technical support for our Sea Doo brandCollaborate...
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Global Technical Power Sports Service Advisor
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAbout BRPBRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Our company is rooted in a spirit of ingenuity and intense customer focus. We operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up...
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Global Technical Power Sports Service Advisor
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAbout BRPBRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Our company is rooted in a spirit of ingenuity and intense customer focus. We operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up...
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Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Power Sports Service AdvisorWe are seeking a highly skilled and experienced Technical Service Advisor to join our team at BRP. As a Technical Service Advisor, you will play a critical role in providing expert technical advice and support to our dealerships and customers.Key Responsibilities:Provide technical solutions to...
