Digital Innovation Specialist

1 week ago


Montreal, Quebec, Canada SAP SE Full time
Senior User Experience Design Specialist

At SAP SE, we empower businesses to manage the complete customer experience by bringing together customer data management, machine learning and microservices to power real-time, intelligent customer engagements across sales, customer service, marketing and commerce.

We are re-defining Customer Experience by developing competitive cloud solutions that will accelerate our customers' success. As a (Senior) User Experience Designer at the SAP CX UX Design team, you work on UX concepts for business applications. You ensure the relevance of your designs and will be working closely with the application units within SAP CX.

You will expose concepts and designs to customers and end users for feedback. You are passionate about interaction design and empathetic towards end-users. You will define and communicate new application designs and interaction concepts or build upon and extend existing concepts.

You will be part of an exciting and international design team of about 60 designers who work for the different CX solutions with touch points to all continents and cultures.

About the Role

The ideal candidate has a strong understanding of fundamental design principles and human interaction principles. Excellent communication skills and a collaborative attitude are required. The successful candidate will have profound knowledge of design software like Sketch, Figma, Axure, Mural and other tools.

The SAP CX Solutions consists of Sales and Service Cloud, and Commerce. We ensure competitive differentiation and brand loyalty through customer experiences that are trusted, simple, personal, helpful, and connected to help customers achieve everyday goals.

Job Requirements
  • Bachelor's or Master's degree in Interaction Design / Product Design / User Experience Design or related fields
  • 5+ years of work experience in Interaction Design / Product Design / User Experience Design / VISUAL DESIGN
  • You have a stunning portfolio that displays a spectrum of creative design solutions
  • Excellent skills in visualizing your concepts in a clear, structured and compelling way
  • Verification of user interface designs through reviews, validations and formal usability testing with end users
  • Manage the end-to-end user experience for a product or product line
  • Profound knowledge of design software like Sketch, Figma, Axure, Mural and other tools
  • Experienced in interaction design, user research, user flow scenarios, personas, storyboards, prototypes, information architecture
  • Excellent communication skills and a collaborative attitude
  • Ability to work in a diverse and global team
  • Outstanding collaboration skills to successfully drive projects across multi-cultural and multi-disciplined virtual teams
  • Excellent communication skills in English.
  • Experience with SAP, in particular with SAP CX Solutions, is a plus
About the Team

The SAP CX User Experience team works on creating simple, usable and consistent designs across all CX solutions. Our multi-disciplinary team includes researchers, UX and visual designers, and design evangelists.

Benefits

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What We Offer

A targeted combined annualized compensation range for this position is $124,700 - $212,200 CAD. We provide the opportunity to work with a highly collaborative and supportive team, a dynamic and innovative work environment, and opportunities for professional growth and development.



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