Pivotal Retail Leader

1 week ago


Kelowna, British Columbia, Canada Homes Alive Pets Full time

About Homes Alive Pets


We are a community-driven pet store that believes in providing exceptional care and service to our customers and their pets. Our mission is to add value to every life, and we're looking for talented individuals to join our team.


Salary: $22-$24 per hour (commensurate with experience)


About the Role


The Overnight Assistant Manager will play a critical role in supporting the Store Manager in managing the operations and performance of our designated store. This includes helping to coach team members, ensuring optimal customer experiences, and stepping in where needed.


Responsibilities



  • Oversee store staff and delegate responsibilities effectively
  • Maintain high-quality presentation of floor inventory, including organization and stocking
  • Promote customer service excellence through all aspects of store appearance, interactions, display, and sales procedures

Requirements



  • 2+ years of experience in retail, grocery, or restaurant management
  • Demonstrated leadership skills, including coaching and developing team members
  • Strong business acumen, prioritization, and critical thinking abilities
  • Resilience and ability to navigate high-stress situations
  • Excellent time management, organization, attention to detail, teamwork, and customer service skills
  • Experience in inventory management and merchandising
  • A Class 5 Driver's License

Benefits



  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • paid time off
  • Vision care

A Day in the Life


As an Overnight Assistant Manager, each day will be dynamic and unique. You'll begin by opening the store and checking in with staff to ensure everything runs smoothly. You'll spend time reviewing inventory levels, assisting customers, and helping address concerns. You may also oversee training new staff members.


Schedule


This full-time position requires a 40-hour workweek, working overnight shifts from 10 PM to 6 AM.



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