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Salesforce CRM Solution Architect

2 months ago


Mississauga, Ontario, Canada Roche Full time
About Roche

Roche is a leading research-focused healthcare group with over 100,000 people across 100 countries. We're committed to pushing back the frontiers of healthcare through innovation, curiosity, and diversity.

Job Description

We're seeking a highly skilled Salesforce CRM Solution Architect to join our team. As a key member of our Contact Center product line, you'll play a crucial role in designing and implementing non-functional requirements and reviewing code to ensure seamless integration.

Key Responsibilities
  • Develop architectural strategy and roadmaps to drive business growth
  • Partner with Infrastructure, CRM, and engineering teams to ensure secure technical requirements
  • Architect, build, maintain, and operate enterprise-grade systems and applications
  • Identify inefficiencies in Contact Center operations and implement process improvements
  • Work in agile teams using SAFe/Scrum methodologies
  • Collaborate in a multicultural and international environment
Requirements
  • Bachelor's degree in computer science, systems analysis, or a related field
  • 7+ years of relevant experience in software development, integration, and architecture
  • Advanced English skills
What We Offer

At Roche, we value diversity, equity, and inclusion. We believe that a diverse and inclusive workplace is essential to understanding people's varied healthcare needs. If you're passionate about exceptional care and want to be part of a global healthcare leader, apply now