Senior Retail Business Leader

4 weeks ago

Abbotsford, British Columbia, Canada Saje Natural Wellness Full time

**Role Summary:**

As the Assistant Store Manager at Saje Natural Wellness, you will play a vital role in leading key aspects of your store's business. Your primary focus will be on attracting, leading, and developing Team Members, ensuring that all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.

While fostering an environment that delivers upon the Company's Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.

The Assistant Store Manager is accountable to partner and support the Store Manager in creating annual and quarterly strategies for growing their business, focusing on People, Operations, Visual Merchandising, and Community outreach.

Key Responsibilities:
  • Attract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores.
  • Engage, develop, and retain Team Members by leveraging their expertise and unique skillsets.
  • Develop and maintain a succession strategy.
  • Administer mid-year and annual reviews, set goals, and deliver feedback regularly with direct reports.
  • Partner with the Store Manager to create annual and quarterly strategic plans to support growth of the business.
  • Drive business results and achieve key KPIs, including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth, and labor targets.
  • Display strong business acumen and analytical skills to drive growth in the store business.
  • Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members.
  • Uphold presentation standards and assess and action merchandising opportunities to elevate the in-store experience.
  • Cultivate an environment of excellent community member service, sharing our awesome products and spreading wellness through the in-store experience.
  • Take a proactive and innovative approach to growing the business through community outreach.
  • Inspire and uplift your team through coaching, collaboration, and embodying our core values.
  • Create a team environment where all Team Members consistently experience a sense of belonging and inclusion.
Requirements:
  • Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others, with an insatiable drive to exceed results and celebrate successes.
  • Retail experience - You have a deep understanding of the Retail environment, an expert in delivering experiences to community members, and have proven sales floor leadership.
  • Product knowledge - You're excited to share our product with people and educate on how our unique formulations elevate wellness.
  • Community connector - You leverage an entrepreneurial approach to building a brand through relationship building and creating resonant experiences.
  • Track record of success - You have achieved or exceeded success metrics 90% of the time throughout your career, with performances reviews in the top echelon, and have a proven growth story in your professional or personal life.
  • Stamina and positive attitude - You thrive in a challenge, are solutions-focused, and will see the bright side of situations, despite adversity, never giving up.
  • Never satisfied with the status quo - You understand the need for constant evolution of strategies that fits the needs of our ever-changing business.
  • Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine.

**What's in it for you?:

Here at Saje Natural Wellness, we understand that joining a team is an important decision to make. Our teams work in a fast-paced environment. The base hourly rate for this position is from $XX.XX/hr - $XX.XX per hour. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.

In addition to your base, we offer:

  • Health benefits - comprehensive health, vision, and dental packages.
  • Paid sick days.
  • Generous product discount.
  • Onboarding plan to ensure you're set up for success.
  • Employee Assistance Program - 24/7 support, resources, and information available to you and your family.
  • Paid time off to ensure you're resting & recharging.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or part at any time without advance notice.

Key Relationships:

Reporting to the Store Manager.

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