Customer Insights and Research Director
4 weeks ago
Aviva is seeking a highly skilled Customer Insights and Research Manager to join its newly formed Customer team.
This is an excellent opportunity to be part of a cross-functional team focused on bringing the customer to the forefront of all key business decisions.
Key Responsibilities- Develop and lead all aspects of the research process, from questionnaire writing to report preparation.
- Analyze and synthesize large datasets to identify strategic opportunities for improvement.
- Responsible for delivering ongoing internal trackers and acting as a liaison with Aviva UK.
- Apply text analytics to support survey findings and provide insights to the business.
- Act as a liaison between 3rd research vendors and internal collaborators.
- Take the lead on working with outside suppliers and maintaining monthly research dashboards.
- Strong research background with experience in qualitative and quantitative research.
- Soft skills including the ability to communicate complex research to business collaborators.
- Bachelor's degree or equivalent work experience in marketing or research.
- 8 to 10 years' research experience.
- Strong quantitative analysis skills.
- Excellent organizational skills.
- Knowledge of Clarabridge Text analytics, Tableau, and Qualtrics survey software.
- A compelling rewards package including base compensation, annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Outstanding Career Development opportunities.
- Support for professional development education.
- Competitive vacation package with the option to purchase extra days off per year.
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Customer Insights and Research Strategist
3 weeks ago
Markham, Ontario, Canada Aviva Full timeAs a key member of the Customer team at Aviva, you will be working cross-functionally with various business divisions to bring customer needs to the forefront of all key business decisions. In this newly created role, you will have the opportunity to join a founding team that is shaping the future of customer experience.This position sits within the Research...
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Research and Insights Leader
4 weeks ago
Markham, Ontario, Canada Aviva Full timeAbout the RoleAs a founding member of our newly formed Customer team at Aviva, you will play a key role in bringing customer insights to the forefront of all key business decisions.This exciting opportunity is focused on gathering both quantitative and qualitative research to provide actionable insights that improve the customer and broker experience.Key...
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Research Scientist
1 week ago
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Research Evaluation Director
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Data Analytics Director
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Data Insights Specialist
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Markham, Ontario, Canada Astellas Pharma Inc. Full timeOverviewAstellas Pharma Inc. is a leading pharmaceutical company seeking a highly skilled Medical Director to lead its Clinical Research and Development team.
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Talent Development Director
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Research and Evaluation Director
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Senior Biostatistics Manager
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Marketing Director
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Mandarin Director Marketing Position
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Research Scientist
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Biostatistics Leadership Position
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Marketing Director
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Markham, Ontario, Canada Pacific Smoke Full timeWe are seeking a seasoned Marketing Director to lead our brand growth efforts in the vaping industry.About Pacific Smoke InternationalPacific Smoke International is a leading distributor of electronic vaporizers and award-winning vaping products in Canada. Our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes.As...
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Markham, Ontario, Canada Huawei Full timeEstablished by Huawei, a Senior Principal Researcher position has become available for an immediate permanent appointment.About the RoleWe seek a visionary leader to spearhead our research in core storage system technologies based on emerging AI scenarios. The ideal candidate will combine theoretical knowledge with practical expertise to explore innovative...
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Director of Research and Strategic Development
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Markham, Ontario, Canada 360°kids Full timeCompany Overview360°kids is a leading community agency in York Region, dedicated to providing innovative support services for marginalized youth and families.Job DescriptionWe are seeking an experienced Director of Research and Strategic Development to join our team. As the Manager of Research and Evaluation will be responsible for ensuring that 360°kids...
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Strategic HR Systems Director
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Data Insights Specialist
1 week ago
Markham, Ontario, Canada Bayshore HealthCare Full timeJob OverviewWe are seeking a highly skilled Data Insights Specialist to join our team at Bayshore HealthCare. In this role, you will play a critical part in creating data-driven insights that inform business decisions and drive growth.About the RoleThe successful candidate will have a strong background in data analysis and interpretation, with experience...