Service Administration Specialist
3 days ago
Estimated Salary: $20 per hour (based on location and industry standards)
About the Role:We are seeking a highly skilled Service Administration Specialist to join our team at Belcan. As a key member of our service department, you will be responsible for the development and administration of service operations, ensuring seamless customer experiences.
Key Responsibilities:- Accountable for developing and implementing service administration processes for both internal and external customers.
- Field and respond to customer inquiries in a timely and professional manner.
- Perform administrative duties for the Service Department, including managing purchase orders, work orders, and timecards.
- Maintain strong customer relationships and resolve issues efficiently.
- Provide exceptional support to technicians, ensuring they have the necessary resources to complete tasks effectively.
- At least 2 years of experience in service administration, parts, supply chain, or product support operations in an office setting.
- Familiarity with ERP systems, Microsoft Office applications, and basic computer skills.
- Strong knowledge of heavy equipment, truck, coach, marine, industrial, or generator-related industries is an asset.
- Excellent communication, organizational, and time management skills, with the ability to multitask in a fast-paced environment.
As a valued member of our team, you can expect a range of benefits, including:
- Weekly pay by direct deposit.
- Mobile Pay App tracking.
- Paid holidays.
- Discounts on personal health insurance, dental, and vision options.
- Tuition reimbursement for job-related personal and professional development.
- On-the-job training and career advancement opportunities.
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