Service Administration Specialist

3 days ago


Mount Pearl, Canada Belcan Full time
Job Title: Service Administration Specialist

Estimated Salary: $20 per hour (based on location and industry standards)

About the Role:

We are seeking a highly skilled Service Administration Specialist to join our team at Belcan. As a key member of our service department, you will be responsible for the development and administration of service operations, ensuring seamless customer experiences.

Key Responsibilities:
  • Accountable for developing and implementing service administration processes for both internal and external customers.
  • Field and respond to customer inquiries in a timely and professional manner.
  • Perform administrative duties for the Service Department, including managing purchase orders, work orders, and timecards.
  • Maintain strong customer relationships and resolve issues efficiently.
  • Provide exceptional support to technicians, ensuring they have the necessary resources to complete tasks effectively.
Requirements:
  • At least 2 years of experience in service administration, parts, supply chain, or product support operations in an office setting.
  • Familiarity with ERP systems, Microsoft Office applications, and basic computer skills.
  • Strong knowledge of heavy equipment, truck, coach, marine, industrial, or generator-related industries is an asset.
  • Excellent communication, organizational, and time management skills, with the ability to multitask in a fast-paced environment.
Benefits:

As a valued member of our team, you can expect a range of benefits, including:

  • Weekly pay by direct deposit.
  • Mobile Pay App tracking.
  • Paid holidays.
  • Discounts on personal health insurance, dental, and vision options.
  • Tuition reimbursement for job-related personal and professional development.
  • On-the-job training and career advancement opportunities.


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