Virtual Mortgage Retention Specialist
1 week ago
CIBC's Commitment to Diversity and Inclusion
We are proud to offer a unique opportunity for First Nations, Métis, and Inuit professionals to join our team as Virtual Mortgage Retention Specialists.
About the Role
This exciting position offers the chance to work in a virtual environment, providing exceptional client service and maximizing client retention. As a Virtual Mortgage Retention Specialist, you will be responsible for conducting proactive business-at-risk calls, strengthening client relationships, and identifying opportunities for cross-selling insurance protection and refinancing.
What You Will Need
To succeed in this role, you will require strong oral and written communication skills, a client-focused approach, and the ability to analyze problems and deliver clear insights. Additionally, you must be adaptable to change and have a strong understanding of mortgage products and industry trends.
Why Choose CIBC?
At CIBC, we prioritize our employees' growth and development, offering a competitive salary of $60,000 per year, plus incentive pay, banking benefits, and a comprehensive benefits package. Our commitment to diversity and inclusion creates an inclusive environment where all team members feel valued and respected.
Working with Us
As a Virtual Mortgage Retention Specialist, you will have the flexibility to work from home, with occasional on-site meetings. We provide a supportive work environment, enabling you to thrive in your role. To ensure success, you will need to meet the Agent@Home program requirements, which include a secure workspace and high-speed internet connection.
Agent@Home Program Requirements
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