Business Salesforce Solutions Trainer
1 week ago
We are seeking an experienced Business Salesforce Solutions Trainer to join our team at WSAudiology. As a key member of our organization, you will be responsible for developing and delivering comprehensive training programs to ensure our staff and clients maximize the benefits of Salesforce.
Job DescriptionKey Responsibilities:
- Design and develop training programs and materials, including presentations, manuals, and online resources, tailored to meet the specific needs of different user groups within the organization.
- Plan and conduct training sessions for employees and clients both in-person and virtually, utilizing various instructional techniques and formats.
- Assess the effectiveness of training programs through feedback, testing, and performance metrics, and modify content and delivery methods accordingly.
- Develop and maintain comprehensive user guides, FAQs, and other documentation to support ongoing Salesforce use.
- Collaborate with Global Salesforce administrators, developers, and other stakeholders to understand system changes and updates.
Must-Haves:
- 3+ years of experience in a training capacity with some direct experience providing training with CRMs, including some experience with Salesforce.
- Knowledge of Salesforce products and solutions.
- Excellent communication, presentation, relationship-building, and interpersonal skills.
- Ability to explain complex technical concepts in a clear and understandable manner.
Competitive Package:
- A competitive total rewards package including base salary + annual bonus entitlement (estimated $90,000 - $110,000 per year) and 100% employer-paid premiums for health, dental, and vision care commencing on day one of hire.
- Generous time off and flexible working arrangements, including a hybrid work schedule and flexibility, 15 days of paid vacation per year, and 7 paid personal days per year.
WSAudiology is an equal-opportunity employer committed to creating an inclusive employee experience for all. We believe that our work is at its best when everyone feels free to be their most authentic self.
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