Wireless Store Manager
2 weeks ago
About The Mobile Shop:
We are a dynamic retail company dedicated to connecting Canadians with the latest mobile devices and rate plans. Our team of sales professionals, known as Mobilists, strive to provide exceptional customer service and product knowledge to our customers.
Key Responsibilities:
- Lead and motivate a team of sales representatives to achieve sales targets and objectives.
- Engage customers in sales activities and provide ongoing training and coaching to improve their skills and product knowledge.
- Develop and implement sales strategies to drive revenue growth and increase market share.
- Monitor and evaluate the performance of sales representatives, providing feedback and implementing performance improvement plans as needed.
- Ensure the highest level of service is provided to all customers, resolving escalations and maintaining customer satisfaction.
- Oversee inventory levels and implement strategies to minimize shrinkage and inventory turnover.
- Manage product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
- Adhere to store-level budgets by effectively managing expenses, labor costs, and financial performance.
Requirements:
- Proven leadership and sales experience in a retail environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Knowledge of mobile devices and rate plans.
What We Offer:
- Competitive commissions package.
- Comprehensive group benefits.
- Ongoing training and development opportunities.
- Employee referral program.
- Exceptional in-store experience.
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