Customer Onboarding Project Lead

1 month ago


Vancouver, British Columbia, Canada Tipalti Full time $77,000 - $86,000
Job Summary: As an Associate Customer Onboarding Manager at Tipalti, you will be responsible for leading implementation projects with customers of our rapidly growing SaaS-based Accounts Payable automation solution and global payments solution.

Key Responsibilities:

* Collaborate with customers to understand their needs and develop effective implementation strategies
* Lead implementation projects from start to finish, ensuring timely and successful project delivery
* Work closely with cross-functional teams to resolve any issues that may arise during the implementation process
* Provide exceptional customer service and support to ensure customer satisfaction

Requirements:

* Strong technical understanding of SaaS systems and payment systems
* Excellent communication and interpersonal skills
* Self-motivated and proactive approach to problem-solving
* Experience in moving customers through the implementation process

What We Offer:

* Opportunity to work with a rapidly growing company in the fintech industry
* Collaborative and dynamic work environment
* Competitive salary and benefits package

About Tipalti:

Tipalti is a leading provider of Accounts Payable automation and global payments solutions. Our mission is to simplify the payment process for businesses and individuals around the world.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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