Food Service Team Lead
4 weeks ago
Job Summary: We are seeking a highly skilled Food Service Supervisor to join our team at Rocky River Grill LTD. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service in our restaurant.
Key Responsibilities:
- Establish and implement efficient work schedules to meet customer demand.
- Train and develop staff in job duties, sanitation, and safety procedures.
- Monitor and maintain quality control standards for food and service.
- Address customer complaints and concerns in a professional and courteous manner.
- Prepare and submit reports to management.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Physical stamina to stand for extended periods and perform physically demanding tasks.
Working Conditions:
- Fast-paced restaurant environment.
- Standing for extended periods.
- Physically demanding tasks.
Personal Suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Team player.
Work Setting:
- Restaurant.
Experience:
- 1 year to less than 2 years.
- Permanent employment.
- 35 hours per week.
- English language.
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