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Program Manager

1 month ago

Toronto, Ontario, Canada Kabir Family Foundation Full time
Job Summary

We are seeking a highly skilled and experienced Program Manager to lead our social services team at the Kabir Family Foundation. The successful candidate will be responsible for directing the delivery of social and community service programs, evaluating their effectiveness, and planning and organizing their implementation.

Key Responsibilities
  • Direct the delivery of social and community service programs
  • Evaluate the effectiveness of social programs
  • Plan and organize the delivery of social and community service programs
  • Hire and provide training for professional and non-professional staff
  • Administer programs of membership organizations
  • Administer the programs of non-governmental organizations involved with social issues
  • Direct and advise professional and non-professional staff
  • Establish administrative procedures
  • Participate in policy development by preparing reports and briefs for management committees and working groups
  • Plan, administer and control budgets for projects, programs, support services and equipment
  • Represent the organization for the purpose of government liaison and media relations
  • Resolve conflict situations
  • Administer tests
  • Coaching
  • Develop policies, procedures and contingency plans to minimize the effects of security breaches
  • Write research papers, educational texts and articles
  • Supervise other social workers, paid para-professional staff, student trainees and volunteers
  • Supervise professional staff, program leaders and instructors and volunteer staff
  • Serve as a member of an interdisciplinary team of professionals working with a client group
  • Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
  • Recruit and hire staff
  • Provide public education and consultation regarding counselling services, issues and methods
  • Provide consultation services to government and other organizations
  • Plan programs of assistance for clients
  • Perform administrative tasks
  • Lobby for solutions to problems affecting client groups
  • Interview clients individually, in families, or in groups, to assess their situation and problems to determine the types of services required
  • Deliver presentations at conferences, workshops or symposia
  • Conduct social research
  • Apply for social program funding
  • Develop prevention and intervention programs to meet community needs
  • Monitor and evaluate
  • Evaluate the effectiveness of social programs
Requirements
  • 5-10 years of experience in social services or a related field
  • Excellent leadership and management skills
  • Strong communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Ability to work in a fast-paced environment
  • Combination of sitting, standing, and walking
  • Dependability, efficiency, flexibility, judgement, organized, reliability, team player, values and ethics, client focus, adaptability
Work Conditions and Physical Capabilities
  • Work under pressure
  • Attention to detail
  • Fast-paced environment
  • Combination of sitting, standing, walking
Personal Suitability
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Values and ethics
  • Client focus
  • Adaptability
Target Audience
  • Adults
  • Social assistance recipient
  • Minority group
  • Elderly
  • Children
  • Females
  • Males
  • Family
  • People with personal or social adjustment difficulty