Technical Service Representative

1 month ago


Calgary, Alberta, Canada Best Buy Full time

Are you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Service Representative to join our retail team at Best Buy.

As a Technical Service Representative, you will be responsible for providing top-notch technical support to customers by understanding their needs and creating personalized solutions. You will work closely with our customers to diagnose and resolve technical issues, share your passion for technology, and provide exceptional customer service.

Key Responsibilities:

  • Provide technical support to customers through various channels, including in-store and remote assistance
  • Diagnose and resolve technical issues with computers, mobile devices, and other electronic products
  • Share your knowledge of technology and products with customers to help them make informed purchasing decisions
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals

What We're Looking For:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong technical skills and knowledge of technology products
  • Passion for delivering exceptional customer experiences

Why You'll Love Working at Best Buy:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and inclusive work environment
  • Employee discounts on technology products and services

We're committed to creating a diverse and inclusive work environment where our employees feel valued and empowered to succeed. If you're passionate about technology and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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