Retail Store Operations Manager
2 weeks ago
We are seeking an experienced Retail Store Operations Manager to join our team at Ontario Inc. o/a Esso.
About the RoleAs a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring seamless customer experiences, and driving sales growth.
Key Responsibilities- Sales Leadership: Assign tasks to sales staff, provide coaching and training to enhance their performance, and establish work schedules to meet business objectives.
- Merchandise Management: Order stock, authorize returns, and maintain inventory levels to ensure maximum visibility and profitability.
- Customer Service: Resolve customer complaints, address supply shortages, and respond to requests in a timely and professional manner.
- Bachelor's degree not required but secondary (high) school graduation certificate is necessary.
- At least 7 months to less than 1 year of experience in a similar role or related field.
- Proven ability to work in fast-paced environments with excellent interpersonal skills.
- Familiarity with on-site customer service principles and practices.
- Urban area.
- Retail business setting.
The estimated salary for this position is $45,000 per year, based on national averages for similar roles in the retail industry.
Benefits- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- A competitive compensation package.
- A dynamic and challenging work environment.
- The opportunity to grow your career with a leading retailer.
- A comprehensive benefits package, including health and dental insurance.
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Retail Store Operations Manager
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