Retail Store Operations Manager

4 weeks ago


Surrey, British Columbia, Canada NIRWAN BROTHERS LIMITED Full time

We are seeking a Retail Store Supervisor to join our team at NIRWAN BROTHERS LIMITED. In this role, you will be responsible for overseeing the daily operations of our retail store, including managing a team of sales workers, maintaining a clean and organized store environment, and ensuring excellent customer service.


Main Responsibilities:



  • Assign sales workers to duties and provide guidance and support as needed
  • Hire and train or arrange for training of staff, ensuring they have the necessary skills to perform their job duties
  • Authorize payments by cheque and maintain accurate financial records
  • Order merchandise and manage inventory levels to meet customer demand
  • Establish work schedules and ensure adequate staffing levels
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Organize and maintain inventory, ensuring accurate stock levels and preventing overstocking or understocking
  • Supervise and co-ordinate activities of workers, ensuring tasks are completed efficiently and effectively

Support for Diverse Groups:



  • We strive to create a welcoming and inclusive work environment for all employees, including those with disabilities, newcomers and refugees, and Indigenous people
  • We participate in government and community programs that support these groups and provide opportunities for mentorship, training, and advancement
  • We are committed to diversity and inclusion and believe that a diverse team is a strength, not a weakness

Requirements:



  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Physical ability to lift and move merchandise, if necessary

We Offer:



  • A competitive salary and benefits package
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • A company that values diversity and inclusion


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