Retail Store Operations Manager
4 weeks ago
We are seeking a Retail Store Supervisor to join our team at NIRWAN BROTHERS LIMITED. In this role, you will be responsible for overseeing the daily operations of our retail store, including managing a team of sales workers, maintaining a clean and organized store environment, and ensuring excellent customer service.
Main Responsibilities:
- Assign sales workers to duties and provide guidance and support as needed
- Hire and train or arrange for training of staff, ensuring they have the necessary skills to perform their job duties
- Authorize payments by cheque and maintain accurate financial records
- Order merchandise and manage inventory levels to meet customer demand
- Establish work schedules and ensure adequate staffing levels
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Organize and maintain inventory, ensuring accurate stock levels and preventing overstocking or understocking
- Supervise and co-ordinate activities of workers, ensuring tasks are completed efficiently and effectively
Support for Diverse Groups:
- We strive to create a welcoming and inclusive work environment for all employees, including those with disabilities, newcomers and refugees, and Indigenous people
- We participate in government and community programs that support these groups and provide opportunities for mentorship, training, and advancement
- We are committed to diversity and inclusion and believe that a diverse team is a strength, not a weakness
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a retail environment
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Physical ability to lift and move merchandise, if necessary
We Offer:
- A competitive salary and benefits package
- Opportunities for advancement and professional growth
- A dynamic and supportive work environment
- A company that values diversity and inclusion
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