Strategic Program Director
6 days ago
At First Point Group, we are seeking a skilled Strategic Program Director to lead technical projects in the wholesale industry. The ideal candidate will have excellent communication skills and be proficient in Linux OS, basic SQL functions, and log analysis.
Key Responsibilities:
- Oversee project scoping, pricing, and specifications for projects primarily in the Americas region.
- Manage project planning, tracking, escalation, risk management, and governance.
- Act as the technical interface and expert to build and deliver complex customer solutions.
- Drive high levels of customer satisfaction to meet project budgets.
- Coordinate onboarding of customers and act as the main point of contact for the delivery organization.
- Collaborate with internal teams, including R&D, Sales, and Professional Services, to finalize solutions, pricing, and implementation schedules.
Qualifications:
- A minimum of 5+ years' experience as a Project Manager in the Telecoms industry.
- Bachelor's degree in Engineering, Telecommunications, or Computer Science – preferred.
- Strong client-facing experience (remote and onsite).
- Proficiency in English (written and verbal) – a must.
- Fluency in Spanish, French, or Portuguese – an advantage.
- Technical knowledge of GSM, CAMEL, ISUP, Sigtran, SIP, SS7, Diameter Protocols, or 5G SA – a strong advantage.
- Highly motivated, proactive, and capable of managing multiple stakeholders under pressure.
The estimated annual salary for this position is around $120,000-$150,000, depending on the candidate's experience and qualifications. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.
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