Senior Retail Operations Manager

4 weeks ago


Brighton, Canada Ontario Inc. Full time
Job Title:

Senior Retail Operations Manager

About the Role:

We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team at Ontario Inc. in a retail business setting.

Key Responsibilities:
  • Assign sales workers to duties and ensure effective store operations.
  • Hire, train, and develop staff members to achieve excellent customer service and sales results.
  • Manage inventory levels, maintain accurate records, and organize stockroom efficiently.
  • Supervise and coordinate activities of up to 10 employees, including cashiers, retail salespersons, and sales clerks.
  • Resolve customer complaints and issues promptly and professionally.
Requirements:
  • Secondary (high) school graduation certificate is required; post-secondary education an asset.
  • 1-2 years of experience in retail operations, management, or a related field.
  • Excellent communication and interpersonal skills, with ability to multitask and work in a fast-paced environment.
  • Knowledge of retail practices, procedures, and industry standards.
What We Offer:
  • A competitive salary range of $60,000 - $80,000 per year, based on experience.
  • Free parking available on site.
  • Paid vacation time and holidays.
  • Ongoing training and development opportunities.
About Us:

Ontario Inc. is a leading retailer in the province, committed to providing exceptional customer service and promoting employee growth and development.



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