Senior Retail Operations Manager
4 weeks ago
Senior Retail Operations Manager
About the Role:We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team at Ontario Inc. in a retail business setting.
Key Responsibilities:- Assign sales workers to duties and ensure effective store operations.
- Hire, train, and develop staff members to achieve excellent customer service and sales results.
- Manage inventory levels, maintain accurate records, and organize stockroom efficiently.
- Supervise and coordinate activities of up to 10 employees, including cashiers, retail salespersons, and sales clerks.
- Resolve customer complaints and issues promptly and professionally.
- Secondary (high) school graduation certificate is required; post-secondary education an asset.
- 1-2 years of experience in retail operations, management, or a related field.
- Excellent communication and interpersonal skills, with ability to multitask and work in a fast-paced environment.
- Knowledge of retail practices, procedures, and industry standards.
- A competitive salary range of $60,000 - $80,000 per year, based on experience.
- Free parking available on site.
- Paid vacation time and holidays.
- Ongoing training and development opportunities.
Ontario Inc. is a leading retailer in the province, committed to providing exceptional customer service and promoting employee growth and development.
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