Operations Manager
1 month ago
Driven Brands is seeking a highly skilled Area Manager to oversee the operations of multiple locations within the Kingston district of Ontario. As a key member of our team, you will be responsible for ensuring that all locations meet and exceed customer service expectations, operational goals, and revenue targets.
Key Responsibilities:
- Manage and oversee multiple locations within the designated district
- Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service
- Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency
- Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures
- Develop and implement marketing strategies to increase customer traffic and revenue growth
- Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development
- Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability
- Ensure that all locations adhere to local, state, and federal regulations governing the industry
Qualifications:
- Bachelor's degree in Business Administration, Management or related field preferred
- Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry
- Strong leadership, communication, and interpersonal skills
- Proven track record of achieving revenue targets and operational objectives
- Excellent organizational and time management skills
- Ability to analyze financial data and develop action plans to improve performance
- Familiarity with local, state, and federal regulations governing the industry
- Willingness to travel within the district and occasionally outside of the district as needed
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