Operations Manager

1 month ago


Hamilton, Ontario, Canada Driven Brands Full time

Driven Brands is seeking a highly skilled Area Manager to oversee the operations of multiple locations within the Kingston district of Ontario. As a key member of our team, you will be responsible for ensuring that all locations meet and exceed customer service expectations, operational goals, and revenue targets.

Key Responsibilities:

  • Manage and oversee multiple locations within the designated district
  • Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service
  • Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency
  • Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures
  • Develop and implement marketing strategies to increase customer traffic and revenue growth
  • Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development
  • Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability
  • Ensure that all locations adhere to local, state, and federal regulations governing the industry

Qualifications:

  • Bachelor's degree in Business Administration, Management or related field preferred
  • Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry
  • Strong leadership, communication, and interpersonal skills
  • Proven track record of achieving revenue targets and operational objectives
  • Excellent organizational and time management skills
  • Ability to analyze financial data and develop action plans to improve performance
  • Familiarity with local, state, and federal regulations governing the industry
  • Willingness to travel within the district and occasionally outside of the district as needed

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