Salon Operations Manager

5 days ago

Mississauga, Ontario, Canada Hair Couture II Full time
Job Summary

We are seeking a highly skilled and experienced Salon Operations Manager to join our team at Hair Couture II. As a key member of our management team, you will be responsible for overseeing the daily operations of our salon, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Leadership and Management
    • Direct and control daily operations to ensure seamless delivery of services
    • Evaluate daily operations to identify areas for improvement
    • Plan and organize daily operations to meet business objectives
  • Staff Management
    • Establish or implement policies and procedures for staff
    • Plan and control budget and inventory
    • Manage contracts for advertising or marketing strategies
    • Hire, train, and supervise staff
  • Customer Service
    • Address customers' complaints or concerns in a professional and timely manner
Requirements
  • Education and Experience
    • Other trades certificate or diploma
    • 5 years or more of experience in a similar role
  • Skills and Abilities
    • Excellent leadership and management skills
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Attention to detail and organizational skills
Working Conditions

The successful candidate will be required to work in a fast-paced salon environment, with a combination of sitting, standing, and walking. They will also be required to work in a team environment and be able to communicate effectively with colleagues and customers.

What We Offer
  • Financial Benefits
    • Pension plan
  • Work Environment
    • 40 hours per week
    • English language

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