Hotel Operations Supervisor

2 weeks ago


Drumheller, Canada Badlands Motel Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Badlands Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our facilities are well-maintained.

Key Responsibilities
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure seamless operations.
  • Work Schedules and Procedures: Establish and maintain work schedules and procedures to ensure efficient operations.
  • Reporting and Communication: Prepare and submit regular reports to management, highlighting key performance indicators and areas for improvement.
  • Guest Services: Assist guests with special needs, ensuring that their stay with us is comfortable and enjoyable.
  • Staff Management: Co-ordinate, assign, and review work for staff members, providing guidance and support as needed.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as necessary to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies as needed to maintain optimal operations.
Requirements
  • Leadership Experience: 1-2 years of experience in a supervisory or management role, preferably in the hospitality industry.
  • Team Management: Experience managing a team of 1-2 people, with the ability to expand to 3-4 people.
  • Attention to Detail: Strong attention to detail, with the ability to work in a fast-paced environment.
  • Physical Demands: Ability to work in a physically demanding environment, with regular periods of standing, walking, and lifting.
  • Language Skills: Fluency in English, with the ability to communicate effectively with guests and staff.
  • Work Schedule: Availability to work a 30-40 hour per week schedule, with flexibility to work varied shifts, including evenings and weekends.


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